Optimum packages altice one how to#
Optimum packages altice one update#
Optimum packages altice one tv#

We are here for you and would like to help. Hi Andrea! I am sorry to hear about the issues you have been experiencing with your service. I downgraded and it was never put through! Bring that sh.t back to the states! I have to replace the battery in my remote, at least, once a month! Should I go on? This new system is a bust! And I absolutely HATE your customer service! There is a language barrier, and when they can’t help you, they simply disconnect! After being on the phone for 45 minutes. Which didn’t happen with the older system.

Optimum packages altice one tv#

The internet in my daughter’s room on her tv is nonexistent! She can’t watch any apps! I can only watch Netflix, everything else it’s just buffering, buffering, and buffering. Now I reboot and it still doesn’t work! My main phone now has to be in my living room instead of my kitchen! The cable box in my bedroom constantly loses the ability for me to look at the info feature, causing me to have to reboot. I don’t know why I changed to Altice! My main box has to be constantly rebooted because I lose the ability to rewind/fast forward live tv. If you still have an issue, please send us an email with your account information to so we can best assist you. Hello! We are here for you and would really like to help with this! Please access the App Store and check for any new updates. The App Developer replied asking me to email them with the particulars. This only happens if you are trying to see what’s going to be on later, not what’s on presently.

In the guide, if you scroll past the current time to look at what’s on later in the day, and then scroll down the channels, the guide keeps snapping back up to the first channel before you can see what the other channels are showing later in the day. UPDATE: It’s been over a month and the app still does the same thing. This is typical of Altice service even though I can’t fault the app developer for the crappy cable/internet service provided by Altice. Both are running the newest version of the app. No matter how many times I try to scroll down to higher channels it just jumps back to channel 2. When I scroll an hour or more in advance and try to see what’s on other channels the guide jumps back to channel 2 before I get a chance to see what is on and on what channel.

Optimum packages altice one update#

I hope my suggestions work, and if he doesn’t at first, try again.Įver since the last update the guide works up until I try to see what’s on later in the evening. Here is my little help, If you have the “Altice” black box and also the small one if you have a secondary tv’s, unplug the main box from the back of it, for about 2-3 minutes, and plugged back and let it rebutted by itself, you can do that with your tv on that will show you a dark screen for few seconds, and then you’ll see how starting the rebutting of the box, and when finished the time will come out again, and turn on the box and you’ll see the program’s back.

Optimum packages altice one how to#

For the situation with the CV-19, they haven’t been doing the regular updates they usually do during the nights in order not to interrupt the viewers programs, because they have been working remotely.Īlso, I learn how to do myself because I understand is so frustrating to trying to watch your programs and cannot do it because you have not idea what to do. I have the “Altice” all in one that doesn’t need a Router. This Altice company is French, and is not Optimun anymore, they bought “Cablevision” and depend of the boxes you have. Not all content is available to stream at this time.

Available content and features are based on your current programming package and premium service.

Turn on features like Closed Captioning and SAP.

Set up parental controls to restrict what your child can watch through the Optimum TV App.

Search using your voice by actor, director, title, genre or keyword.Use your device as a virtual remote control for your Optimum TV Box.

Use Restart to start select shows from the very beginning, even if you tune in late *.

Start watching a recording on your device and resume watching the same program on your TV.

With the TV to GO feature, watch programs from top networks anytime, anywhere.

Rent and watch On Demand movies directly from the Optimum TV App.

Watch Live TV for your entire channel lineup, On Demand programming and your Cloud DVR recordings from anywhere in your home.

Plus, you can watch TV on the go with some of your favorite shows and networks available, anytime, anywhere there is an internet connection with the Optimum TV App. Stream Live TV or catch up on your Cloud DVR recordings from anywhere within your home.